Delivery

We ship all orders using Australia Post. Every purchase includes a tracking number so you can follow your delivery from dispatch to arrival. Australia Post manages all domestic deliveries within Australia and may use approved partner carriers for rural locations or international shipments.

Orders ship within 48 hours of purchase, excluding public holidays. Once your order leaves our facility, delivery times depend on Australia Post and any partner carriers involved. We package each order with care to ensure it arrives in good condition.

If you have delivery instructions, shipping notes, or concerns about your order, please contact us with your order number and details of your query and we will aim to resolve it as quickly as possible.

Returns

If your item arrives damaged or is found to be defective, please contact us as soon as possible. We will arrange for a full refund, a replacement item, or store credit. We may request supporting details to help assess the claim and resolve it promptly.

Due to the single sealed products, and for hygienic purposes we do not offer product returns for change of mind. In some cases, we may provide discounts or store credit at our discretion. Customer feedback is always welcome and helps guide improvements to our products and service.

By completing a purchase, all customers agree to abide by our Terms and Conditions.